Prepare for these Litigation Disasters

Just as a good CIO needs to have contingency plans in place in case of a network crash, they need to be ready to respond to legal requests for electronically stored information. This process is known as electronic discovery, otherwise referred to as e-discovery. A timely response to any e-discovery request is critical, as any hesitation could result in the loss of information that could be crucial to a case. This can be disastrous for the company and CIO who was supposed to provide the necessary information. In some cases, the company can be hit with legal sanctions and some easily-avoidable costs.

Providing litigation support via e-discovery isn’t always an easy task. It involves immediately identifying relevant data sources, putting a legal hold in place to preserve relevant data, and suspending automatic data purging processes such as the automatic deletion of emails or the recycling of tapes. It also involves having access to tools that will allow the CIO to preserve relevant data found on PCs, smartphones, and other devices owned by the company. All of this needs to be done without altering the software’s content or its metadata and while leaving adequate audit trails.

When to Call Professionals

Since gathering all of this data to provide litigation support is a challenge, companies often have to call on outside vendors such as those found on to assist in these tasks. These vendors include security incident response experts, computer forensic technicians, and e-discovery providers. These experts can make the difference between providing all necessary support and information in a timely manner and losing a case.

Another task that is often overlooked when it comes to responding to requests for information is managing data after litigation is over. Since this data was used as evidence in a court of law, neglecting to manage or accidentally purging a stockpile of e-discovery data can create a data breach. This essentially creates legacy data that can be swept up in a new case, so it must be addressed as quickly as possible.

Finally, any litigation plan that a company creates needs to be flexible. As much as some people like to think otherwise, no two cases and legal requests will be alike. There will always be extenuating circumstances, some of which have rarely been seen before. When it comes to providing litigation support, your company needs to be ready for practically anything.

Finding Support on

Whether or not your company has a plan in place for litigation requests, you can always find the support you need at is the first online litigation support marketplace dedicated to connecting legal professionals with vendors who provide them with the support that they need. For more information about the many services that we have available, contact us today.