You can attach the following file types to a case reply:
- Power Point
- Word Document
- Excel Document
- Zipped File
File sizes are limited to 5MB. We recommend uploading PDFs as the best option.
If you need to send a number of files together or a large file over 5MB you can use a Microsofts cloud drive, Google Drive, Dropbox or any other file upload service. Then you can paste the link into the case reply box.